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Customer Reviews.

service

4

Nice welcome. Professional staff

13 August 2019

service

5

Loved the video and my car looked great afterwards scratches fixed and cleaned inside and out

11 August 2019

service

5

Could not have had a better experience

09 August 2019

service

5

Great service

09 August 2019

service

5

The issue was addressed and negotiated a good price

08 August 2019

sales

5

Good communication from sales even though the individual I was dealing with had holiday during the process

08 August 2019

service

5

Impressive just dropped in to ask about my car a mechanic was available to have a quick look and assured me that all was well

04 August 2019

service

5

Faultless

03 August 2019

service

5

Again felt listened to and polite

02 August 2019

service

5

Always very helpful and courteous and friendly.

01 August 2019

service

5

Everything ran smoothly. I was kept informed throughout the day.

30 July 2019

service

5

No issues

30 July 2019

service

5

Excellent customer care

29 July 2019

service

5

My issue was dealt with promptly and I was kept informed at every stage.

29 July 2019

service

5

Staff very attentive. Took note of small problem and rectified it.

29 July 2019

service

5

Always efficient, and customers are treated with great courtesy

28 July 2019

sales

5

Kept up to date and informed at all stages of delivery

27 July 2019

service

5

Very courteous, helpful staff who explain everything that will happen with your car.

27 July 2019

service

5

Just so good

27 July 2019

service

5

Seemed to have solved problem.

26 July 2019

sales

5

Loved the email updates about the car and where it was up to-very cute!!

26 July 2019

service

5

Everything went smoothly

26 July 2019

service

5

The service department kept us informed at each stage and after the service car ran smoother.

25 July 2019

service

5

Very friendly

25 July 2019

service

5

The service department carried out the work very quickly, the staff kept me informed of progress, so a very good experience. Thankyou

22 July 2019

service

4

I use the car pick up and return service which is very good and allows me to get on with other things so I don't actually visit Rybrook Shrewsbury. I can only rate the service from a distance but I am very satisfied with it.

22 July 2019

service

5

Work completed properly

19 July 2019

sales

4

Actually collected 2nd week of July although I was expecting 1st week

19 July 2019

service

5

Simple process from booking service to bringing car in and being kept informed

18 July 2019

service

5

All good, all sorted out.

17 July 2019

service

5

The staff were very polite and efficient

17 July 2019

sales

5

Everything was handled perfectly fine, was kept up to date with what was happening at each step of the way.

16 July 2019

sales

5

Polite informative service and everyone did what they were supposed to on the correct dates.

15 July 2019

service

3

I was given a choice of 2 different courtesy and everyone is very nice and polite and they cleaned my car which are all positives. However my door issues had to be explained 3 times and then in the end I had to physically show them what was wrong

11 July 2019

service

5

Efficient service. given all information needed

10 July 2019

sales

4

Was very happy with all the work that had been done to obtain the car we wanted but was let down when we collected the new car as you could see that the car hadn't been cleaned fully and there was a lot of surface marks to paint work.

10 July 2019

sales

3

Paperwork relating to part ex was amended after I'd agreed price but haven't been able to discuss why this was and wasn't given a copy of sales receipt

10 July 2019

service

5

My car was collected from home at the time stated by a very pleasant employee and returned by him. My mini is running great so very pleased with service.

10 July 2019

service

5

My car was picked up and delivered back in the evening and was kept up to date on progress on how the service was going

09 July 2019

service

4

can be expensive on servicing

09 July 2019

service

5

excellent

08 July 2019

service

5

Staff are obliging and good at customer care. They also collect the car for service. Excellent

07 July 2019

sales

5

Excellent from start to finish

07 July 2019

service

2.5

Windscreen wipers making an awful noise - still - despite the replacements being genuine Mimi parts.

06 July 2019

sales

5

From the moment we went onto the Mini Centre we were made very welcome, and not rushed.

05 July 2019

sales

5

Kyle kept us informed of car status. Service was excellent throughout.

05 July 2019

service

5

When I bought my mini roadster the service I received from the start was first class and I've only once had any further dealings which were as good.

04 July 2019

sales

5

Everything was explained and made simple

04 July 2019

service

5

Work done on time as promised whilst I waited

03 July 2019

sales

5

From walking into mini, receptionist to George Sutton made us feel so welcome, they took time we didn't feel rushed or pressured