Good communiaction

It passed the mot. So happy.

Friendly and helpful staff

All details taken care of and always kept up to date with progress.

Tim was so helpful and really took time to ensure I got the car I wanted. He really helped me with all the options

The service was excellent no pressure and all queries were dealt with. I was kept informed of the progress of my car from order to delivery. The hand over was very thorough and car prepared beautifully.

Staff helpful and knowledgeable

Rhys kept me informed every step of the way with regular phone calls to update me on expected delivery dates. He was easy to reach when I had a query. Picking up the car was an easy process and Rhys explained all the changes from my old Mini.

Good service

kept informed and well looked after

Pleasant and knowledgable staff.

Very good regarding updating cars. Only snag was one was delayed and then specification changed so have cancelled one of two orders and got a Mercedes' instead.

Found the problem relatively quickly and got us back on the road

Very helpfull with our problem and solved it for us

Great service always friendly and helpful.

Efficient and helpful staff.

Kyle was extremely helpful and thorough throughout. Nothing was too much trouble and he provided an excellent customer service.

I went originally with one issue and other problems were identified, all the work required was fully explained, the team got the work completed promptly and communication was great

Everyone at Mini Rybrook Shrewsbury is friendly and helpful. I felt valued as a customer and nothing was too much trouble. The best car buying experience I have ever had. I could tell you some horror stories about other garages I visited last Nov.

Rybrook mini were excellent.

Very satisfied with the work done.

Very easy to contact and discuss purchase. Build your own mini very easy to do. Easy no fuss part exchange.

Feel confident that everything is properly

The service is excellent

All done very efficiently and nice to have a handover room.

Nothing was too much trouble. Went in for fault finding and issue was resolved, plus two other jobs completed

New battery fitted in a very quick time, also the vehicle check and video footage are a great way to inform customers of any other work that may need doing.

Dealt with in an efficient and friendly, helpful manner.

All went smoothly and on time.

very satisfied and the head of business is a bit easy on the eye too

The centre went out of its way to facilitate our purchase.

All done as planned. On time and good job!

Ready when they said it would be

Very helpful, nothing was an issue

Excellent, Courteous Customer Service from the Rybrook Shrewsbury Service Department Team, who always go 'The Extra Mile!' Visiting this department is akin to meeting up with friends!

Replaced a part under warranty no bother, gave me good advisory on parts wearing and helped me with a parts accessory order

Great service !

Excellent service supplied by well trained and knowledgable personnel.

Excellent service from Rybrook. Smoothless experience. The ladies I dealt with were friendly, personable and very efficient. Love the fact you get a free wash aswell. These little extras always stick in your mind. Brilliant

Tim was very helpful

No problems.

The customer service is excellent, from booking the work, contact before the work was done, the reception lady and both Chelsea and Amy were very professional at all stages of the process. In addition, the car wash remains one of the best. Well done

Efficient service - it's particularly helpful that my car is collected and delivered back to my work place.

Very satisfied staff call and tell you when the vehicle is ready for collection.

Good customer service

Very efficent

Rhys Curran was very professional and so friendly ,he kept me updated throughout the process and made it a nice experience when I picked the new car up.

Professional and thorough estimate of future costs on car.

Service completed on time.

Very good job done. Was pleased with result.