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Customer Reviews.

sales

5

everything ran smoothly

06 January 2020

service

5

I trust the garage and it is a pleasant place to visit and teh staff are all nice and friendly and good at what they do.

06 January 2020

service

5

It was 2 days before Christmas and my brakes needed urgent attention and Amey was able to get me in next day! Really appreciated.

03 January 2020

sales

5

The car was delivered on time , they delivered everything they promised. My daughter felt respected and valued as a customer when she collected the car

02 January 2020

service

5

On taking my mini in to repair one of the alloy wheels, the service department also completed the winter check on my car and also provided me with a voucher for a full valet. Very pleased.

29 December 2019

service

5

Excellent job done, loan car provided. Kept informed all the way.

29 December 2019

service

5

Everything was carried out with care and the staff were extremely helpful and courteous.

28 December 2019

service

5

They did all I wanted to be done on the same day.

28 December 2019

sales

5

Very happy with all aspects of purchase and delivery. Kyle was very helpful and informative.

24 December 2019

sales

5

Wonderful showroom, I was allowed a 48hr testdrive which was fantastic. At purchase and delivery, the paperwork we went through was quick and straight forward.

24 December 2019

service

5

Done without any fuss and didn't have to pay a penny

22 December 2019

service

3

The problem is still there

20 December 2019

sales

5

George kept me informed through the buying process

19 December 2019

service

1

I was told if I drove home with the tyre to get it replaced cheaper elsewhere I would not be insured, so I paid over the odds for a tyre. The last time I will be having an MOT done at Mini Shrewsbury.

19 December 2019

sales

5

Very professional and knowledgable staff and great service. Nothing was too much trouble.

16 December 2019

sales

5

All easy to deal with and an efficient process

15 December 2019

service

5

Excellent service

14 December 2019

service

5

I was intending to take my car in myself but ill health prevented me. However it was arranged for you to pick up the car with no trouble at all.

13 December 2019

service

5

Everything was explained and all done with no fuss.

12 December 2019

sales

4

Very happy with the service

12 December 2019

service

5

When ever we take the car for service or for parts to be fitted there's one sure thing,we'll up to now you never have to go back to say that that Pacific job wasn't done right

12 December 2019

service

5

Everything was communicated well and dealt with promptly

09 December 2019

service

5

Very professional, brilliant customer service

09 December 2019

sales

5

This is our fifth new Mini, all purchased from Rybrook Mini in Shrewsbury. Had we been dissatisfied we would have shopped elsewhere

09 December 2019

service

5

Always very helpful

08 December 2019

service

5

Shrewsbury were great, from first call to service to drop off and collection, excellent well done

08 December 2019

service

5

Friendly efficient and good service.

07 December 2019

service

5

Work completed quicker than forecast cleaned car excellent people

07 December 2019

sales

5

Kyle Griffiths talked me through the options and was knowledgeable, friendly & efficient. My new Mini was actually delivered earlier than expected and I was kept informed of progress throughout. Any queries were quickly & courteously dealt with.

06 December 2019

service

3

Battery from Halfords £182 fitted with 5 year warranty. Being fitted now.

05 December 2019

service

5

Thr way I got treated was 5 star geogre was so helpful

03 December 2019

service

5

My car was ready on time and clean.

03 December 2019

service

5

perfect service

03 December 2019

service

5

Faultless & friendly

02 December 2019

sales

5

Staff are all great and George was very helpful throughout the process.

02 December 2019

service

5

Fast and efficient

01 December 2019

service

5

Great to have the engineer explain what was done.

29 November 2019

service

5

Great consistency in service, always pleasant and good communication.

29 November 2019

service

5

Professional responses by receptionist and service dept when O booked car in for service. Ditto when arriving at Rybrook (Lily and Chelsea)

28 November 2019

service

3

The same as above

25 November 2019

sales

5

knowledge of the product and efficient, friendly service

25 November 2019

service

5

Great service

25 November 2019

sales

5

very friendly and helpful staff

25 November 2019

service

5

Nothing whatsoever to complain about.

24 November 2019

service

3

i wasn't kept informed of the progress even though the car was with you far longer than expected

24 November 2019

service

3

Whilst the customer service is always great - no one ultimately knew what the problem was with my car. Which given it broke down twice in 2 weeks is a concern

23 November 2019

sales

5

No hassle and totally 100% satisfied with everyone.

23 November 2019

service

5

Always good customer service

23 November 2019

service

3

Booking, service, cleanliness all fine.The car for me to borrow had only 35miles-worth of petrol in so I had to wait 20 mins while it was taken to be filled up. I feel this should have been checked in advance as many of us are trying to get to work

23 November 2019

service

5

Dealt with promptly. Received video showing me the underside of car so knew what issues were.