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Customer Reviews.

service

4

On this occasion all went according to plan

13 June 2019

service

4

always very helpful .always complete jobs reported to them

11 June 2019

sales

5

The sales person keep me updated on the progress of the car

09 June 2019

service

5

Efficient service and accommodating

05 June 2019

service

5

Friendly, polite helpful staff. Issues always dealt with resolved

05 June 2019

service

5

Lovely people to deal with simple !

05 June 2019

service

4.5

Good experience of Rybrook Shrewsbury polite and friendly staff

04 June 2019

service

4

Friendly and helpful staff.

03 June 2019

service

4

Professional from start to finish

03 June 2019

service

5

Did what they said in a timely fashion.

30 May 2019

service

5

Excellent

28 May 2019

service

4

Bang on agreed time and Receptionist extremely efficient and helpful in conveying information. One point I would like to make is that I was asked if I would like my car washed. I gratefully accepted, however, the result was poor and inefficient.

27 May 2019

service

5

Very pleased

26 May 2019

service

5

I Apart from my comment above re my lighting problem, my experiences have been highly satisfactory. Rybrook in Shrewsbury have the lovely Amy who has been highly efficient in her dealings with me

24 May 2019

service

5

What's not to like! A lovely welcome, good coffee, comfortable surroundings and a nice atmosphere all round.

21 May 2019

service

5

Amy Gittins was pleasant, profession,and friendly with out being obsequious. An 11/10 performance in my book.

20 May 2019

service

5

very polite, helpful and friendly staff felt nothing was too much trouble

19 May 2019

service

3.5

Came in because if had a leak They were unable to find leak so asked us to collect car on the Saturday. When we came for it it was soaking wet so ended up leaving it there for them to fix so I wasted journey

19 May 2019

service

4

SPEED OF SERVICE WAS EXCELLENT

15 May 2019

service

5

Every thing was perfectly well done and clean to perfection.

15 May 2019

service

5

The job got done

13 May 2019

service

4

Work was completed very quickly

12 May 2019

service

5

All round excellent service

12 May 2019

service

5

It's obvious high standards are a normality when it comes to dealing with customers.

11 May 2019

service

4

Even though I was just outside my service limit they were extremely reasonable in accommodating my requirements.

10 May 2019

service

5

Got the answers i needed quickly.

07 May 2019

service

5

Very professional. Exactly as it is supposed to be. Friendly, efficient staff. Quick turnaround. Email follow up (including video) was very good.

07 May 2019

service

5

I have bought all my mini's from Rybrook because of their customer services. I but BMW's from Rybrook Shrewsbury prior to that.

02 May 2019

service

5

Totally happy

30 April 2019

service

5

Really good aftercare

30 April 2019

service

5

Service was carried out efficiently, loan car was very good. All very friendly.

30 April 2019

service

3

I had a new headlight bulb fitted July 2018 however, I had to return to Rybrook to have this looked at as I believe it to be faulty. They carried out a test and confirmed the electrics were ok and the bulb was the correct part but bulb is faulty.

29 April 2019

service

5

Very satisfied with the service, you can trust the service people.

28 April 2019

service

3

it was all ok,except for wiper,as stated above

28 April 2019

service

4

No matter how good your experience is, there is always room for improvement.

28 April 2019

service

5

Very helpful

27 April 2019

sales

5

Follow up after sale was helpful and appreciated.

26 April 2019

service

3

The car has been returned with problems that weren't present when it went for service

25 April 2019

service

5

The service team and front of house personnel were very helpful and most professsional

25 April 2019

service

5

Again communication & service exemplary.

25 April 2019

service

5

Booked in 5 minutes and the courtesy car is given with ease

24 April 2019

service

5

Excellent service as always

23 April 2019

service

5

Car serviced and cleaned in the timeline I was given.

22 April 2019

service

5

Brilliant!

19 April 2019

sales

4

There was a problem with getting the garage in Edinburgh to release the car, but the mini centre worked hard to get it resolved.

19 April 2019

service

5

did what I asked

19 April 2019

service

4

I was promised a call when the service was finished but I had to ring to find out

19 April 2019

service

5

They did the job & it was hassle free.

15 April 2019

service

5

The efficiency and friendliness of the service team are always exceptional

15 April 2019

sales

5

Good communication, looked after well , not too pushy , sorted extra things out and were very understanding. After sales good too.