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Customer Reviews.

service

5

My Mini was given a thorough check and an issue with the tyres that concerned me was resolved. I felt I had piece of mind after the service that my car was running well.

08 October 2021

service

4

Able to wait and car ready when they said it would be

07 October 2021

service

5

Because I was very satisfied with the way I was treated

07 October 2021

service

5

very attentive and informative staff, happy to deal with a proper mini dealer to keep the car up to date, even had a courtesy car for the duration, thanks to Amy and all the service staff.

07 October 2021

service

5

Very helpful staff and friendly

07 October 2021

service

5

Mini collected from home by a very courteous man, returned valeted and at the time stated.

06 October 2021

service

5

All completed on time and with excellent collection service.

04 October 2021

service

5

Great service

04 October 2021

sales

5

Kyle Griffiths was excellent, keeping us informed and arranged to fix a minor defect which was found upon delivery of car very quickly.

04 October 2021

sales

5

First meet George Sutton. Professional young man. Excellent in explaining my mini journey. Kept me informed. George moved to BMW and I had Kattie Sherry. Excellent. Telephoned me on many occasions to keep me informed when my mini would arrive.

04 October 2021

service

5

I travel to Shrewsbury rather than going to my local mini dealer because of their excellent service

02 October 2021

service

5

Kept informed throughout the service

01 October 2021

service

5

They helped us out and accomodated us at short notice

01 October 2021

service

5

The job was done in good time, a courtesy car was made available as the job would take some time, our car wash washed, we were notified when it was ready to be picked up

28 September 2021

service

5

Carlton service manager knows his stuff and is very thorough

26 September 2021

service

5

Fantastic service and really fast

22 September 2021

service

5

Dealt with Ben on this occasion haven't spoke to him before and he was extremely helpful we were pleased with the brake fluid service price which he quoted us & our car was collected by Tony & returned later by him both are excellent staff members ??

18 September 2021

service

5

Ready earlier than l expected.

15 September 2021

service

5

Efficient service and helpful staff. Easy to deal with.

12 September 2021

service

5

Never anything else but excellent service

12 September 2021

service

5

All staff courteous and polite. Assured us of service offeted

12 September 2021

service

5

Feel like a valid customer.

12 September 2021

service

5

Helpful, efficient, friendly service staff.

08 September 2021

service

5

I found the staff worked on the car quickly and effectively, leaving it looking very nice. Awareness of the need for safety care was excellent and the staff are always very knowledgeable.

06 September 2021

service

5

Time keeping was perfect. Explanation clear and work completed perfect

05 September 2021

service

5

Couldn't fault service

04 September 2021

service

5

Did what was needed to done

04 September 2021

service

5

The work was carried out well plus good further advice and was reasonably quick. I appreciated the video explaining the defect.

04 September 2021

service

5

Use of courtesy car very helpful.

30 August 2021

service

4

Polite staff.

30 August 2021

service

5

Completely satisfied

27 August 2021

service

5

Very satisfied, as always great service provided by Rybrook. A special mention to Chelsea who answered a number of questions I had and ensured I understood the work required whilst also ensuring the work was completed at a competitive price.

25 August 2021

service

5

Everything went smoothly and the communication was good.

24 August 2021

service

5

Straightforward, helpful

22 August 2021

service

5

I had an issue with the connected car and they worked to fix it without any hassle.

21 August 2021

service

5

Courtesy car was supplied my car was serviced and cleaned with no issues top job

19 August 2021

service

5

Car provided while mine was serviced. Staff very helpful.

18 August 2021

sales

5

Nothing is too much trouble for the Rybrook team. The salesperson came in on his day off to hand the car over to me. Thanks George Sutton ??

17 August 2021

service

5

Always treated well

15 August 2021

service

5

We got an immediate response when my car developed a major problem whilst driving through Shrewsbury. The team diagnosed the problem quickly repaired the car the next day when the relevant part was available, loaning a courtesy car in the interim.

15 August 2021

service

5

Work carried out as planned with no hidden extras. Like the little video showing my car in the workshop!

15 August 2021

service

5

Service is very good

14 August 2021

service

5

Excellent service, Frye fly and efficient with lovely customer waiting area.

14 August 2021

service

4

Liked the video informing me of faults etc

14 August 2021

service

5

All ways go The extra mile

11 August 2021

service

5

Every time I visit staff are friendly and helpful

11 August 2021

service

5

Very helpful

11 August 2021

service

4

Staff very kind

09 August 2021

sales

5

The sales man kept me updated regularly with the arrival of my car and was very patient and helpful in answering my questions

08 August 2021

service

4

Just MOT but very informative video by engineer. Will be booking for advisory work.