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Customer Reviews.

service

5

Efficient and friendly staff

08 June 2021

service

5

It is always perfect

08 June 2021

service

4

The only problem I had was that I received two emails and was not sure which address to attend but this was solved as soon as I phoned to confirm the address

08 June 2021

service

5

The girls on reception and Service were some of the nicest I've met in car showrooms

08 June 2021

service

5

EXCELLENT VERY FRIENDLY SERVICE

07 June 2021

service

5

On time as promised and kept updated at all times

07 June 2021

service

5

Really good service

05 June 2021

service

5

Efficient and they listen to what is asked

04 June 2021

service

5

Good service

03 June 2021

service

5

Nice courtesy car...problem sorted with my car

01 June 2021

service

5

Right from the point of buying the mini the whole experience has been great, just stress free which is what you want.

31 May 2021

service

4

Always helpful and courteous. I always feel valued as a customer.

30 May 2021

service

5

The customer service experience was very good, together with the service of my car.

29 May 2021

service

5

Understood what I wanted

29 May 2021

service

5

Everything was organised and ready for me

29 May 2021

service

4

Kept informed of service findings by video and phone call.

29 May 2021

service

5

The customer service is always excellent.

28 May 2021

service

5

Customer service.

23 May 2021

service

5

Excellent customer service nothing was to much trouble. Great communication. Made to fell valued as a customer even buying a used mini.

22 May 2021

service

4

Servicing and cleaning good. Engineers do a good job.

18 May 2021

sales

5

All my questions answered, staff always ready to help.

18 May 2021

service

5

Rybrook always gives 100%,to the customer and has time and looks after new and previous customers and doesn't just care about selling a car and brush you aside after you have purchased.

18 May 2021

service

4

Garage did what was asked of them namely attend to a recall

18 May 2021

service

5

Excellent service including pickup and return.

17 May 2021

sales

5

Very efficient and informative throughout the process. Good communication

17 May 2021

service

5

completely satisfied

16 May 2021

service

5

Always welcoming. Nothing too much trouble. Friendly, helpful staff always ready to find solutions, knowing how difficult it can be without your car.

15 May 2021

service

5

Chelsea on the service desk was extremely helpful and a very pleasant young lady.

10 May 2021

service

4

Opted to wait, luckily it was not raining

09 May 2021

service

5

Extremely satisfied, constantly updated regarding your vehicle, and the vehicle valeting service is spot on.

09 May 2021

service

5

The car was picked up on time, returned on time. Cleaned & polished bodywork, interior had a bit of an hoover.

08 May 2021

service

5

Always friendly staff

08 May 2021

service

5

Everything was done as they said it would be, lovely staff kept me updated all the time

07 May 2021

service

5

Nothing is too much trouble

07 May 2021

service

5

Very helpful, professional and welcoming.

06 May 2021

service

5

My car was booked in within days of my call - and collected as I have been shielding and felt nervous coming to the showroom - the driver explained how my car would be sanitised upon return. I was kept fully informed of progress. Car arrived cleaned.

06 May 2021

service

5

I was really looked after.

05 May 2021

service

5

Amazing service and customer care

03 May 2021

service

5

Staff very professional

03 May 2021

service

5

Always go the extra mile to help

02 May 2021

service

5

The summer service offer was too good an opportunity to miss, and at a convenient time for me.

02 May 2021

service

5

Efficient and courteous throughout the whole experience

02 May 2021

service

5

Professional, efficient service

02 May 2021

service

5

Easy to get the service booked at a time to suit me.

02 May 2021

service

4

everything went well

29 April 2021

service

4

Very informative about what was needed to be repaired or replaced

28 April 2021

service

5

High levels of customer care and communication, especially with the video record I have subsequently received.

28 April 2021

service

5

Very impressed with the Rybrook approach particularly the supplied video by the engineer explaining what checks have be completed and the present condition of the specific item.

25 April 2021

service

5

Excellent customer service Appreciated being advised about the wear and condition of the tyres and having a costed solution to replace Car washed and valeted

24 April 2021

service

4

Courteous, informative and helpful.