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Customer Reviews.

service

5

Good communiaction

23 May 2022

service

5

It passed the mot. So happy.

22 May 2022

service

5

Friendly and helpful staff

22 May 2022

sales

5

All details taken care of and always kept up to date with progress.

22 May 2022

sales

5

Tim was so helpful and really took time to ensure I got the car I wanted. He really helped me with all the options

21 May 2022

sales

5

The service was excellent no pressure and all queries were dealt with. I was kept informed of the progress of my car from order to delivery. The hand over was very thorough and car prepared beautifully.

20 May 2022

sales

5

Staff helpful and knowledgeable

19 May 2022

sales

5

Rhys kept me informed every step of the way with regular phone calls to update me on expected delivery dates. He was easy to reach when I had a query. Picking up the car was an easy process and Rhys explained all the changes from my old Mini.

19 May 2022

service

5

Good service

19 May 2022

service

5

kept informed and well looked after

19 May 2022

sales

4

Pleasant and knowledgable staff.

17 May 2022

sales

5

Very good regarding updating cars. Only snag was one was delayed and then specification changed so have cancelled one of two orders and got a Mercedes' instead.

17 May 2022

service

5

Found the problem relatively quickly and got us back on the road

13 May 2022

service

5

Very helpfull with our problem and solved it for us

13 May 2022

service

5

Great service always friendly and helpful.

13 May 2022

service

5

Efficient and helpful staff.

12 May 2022

sales

5

Kyle was extremely helpful and thorough throughout. Nothing was too much trouble and he provided an excellent customer service.

09 May 2022

service

5

I went originally with one issue and other problems were identified, all the work required was fully explained, the team got the work completed promptly and communication was great

08 May 2022

sales

5

Everyone at Mini Rybrook Shrewsbury is friendly and helpful. I felt valued as a customer and nothing was too much trouble. The best car buying experience I have ever had. I could tell you some horror stories about other garages I visited last Nov.

08 May 2022

sales

5

Rybrook mini were excellent.

08 May 2022

service

5

Very satisfied with the work done.

03 May 2022

sales

5

Very easy to contact and discuss purchase. Build your own mini very easy to do. Easy no fuss part exchange.

02 May 2022

service

5

Feel confident that everything is properly

30 April 2022

service

5

The service is excellent

28 April 2022

sales

5

All done very efficiently and nice to have a handover room.

25 April 2022

service

5

Nothing was too much trouble. Went in for fault finding and issue was resolved, plus two other jobs completed

25 April 2022

service

5

New battery fitted in a very quick time, also the vehicle check and video footage are a great way to inform customers of any other work that may need doing.

23 April 2022

service

5

Dealt with in an efficient and friendly, helpful manner.

20 April 2022

service

5

All went smoothly and on time.

17 April 2022

service

5

very satisfied and the head of business is a bit easy on the eye too

16 April 2022

sales

5

The centre went out of its way to facilitate our purchase.

10 April 2022

service

5

All done as planned. On time and good job!

09 April 2022

sales

5

Ready when they said it would be

02 April 2022

service

5

Very helpful, nothing was an issue

31 March 2022

service

5

Excellent, Courteous Customer Service from the Rybrook Shrewsbury Service Department Team, who always go 'The Extra Mile!' Visiting this department is akin to meeting up with friends!

28 March 2022

service

5

Replaced a part under warranty no bother, gave me good advisory on parts wearing and helped me with a parts accessory order

28 March 2022

service

5

Great service !

27 March 2022

service

5

Excellent service supplied by well trained and knowledgable personnel.

24 March 2022

service

5

Excellent service from Rybrook. Smoothless experience. The ladies I dealt with were friendly, personable and very efficient. Love the fact you get a free wash aswell. These little extras always stick in your mind. Brilliant

24 March 2022

sales

5

Tim was very helpful

23 March 2022

service

5

No problems.

21 March 2022

service

5

The customer service is excellent, from booking the work, contact before the work was done, the reception lady and both Chelsea and Amy were very professional at all stages of the process. In addition, the car wash remains one of the best. Well done

21 March 2022

service

5

Efficient service - it's particularly helpful that my car is collected and delivered back to my work place.

21 March 2022

service

5

Very satisfied staff call and tell you when the vehicle is ready for collection.

19 March 2022

service

5

Good customer service

16 March 2022

service

5

Very efficent

16 March 2022

sales

5

Rhys Curran was very professional and so friendly ,he kept me updated throughout the process and made it a nice experience when I picked the new car up.

15 March 2022

service

4

Professional and thorough estimate of future costs on car.

15 March 2022

service

5

Service completed on time.

15 March 2022

service

5

Very good job done. Was pleased with result.