Having undergone major surgery for Cancer I was worried about how I was going to get my car to Shrewsbury for it's service which was due. I needn't have worried, Rybrook asured me that a driver would call and pick my car up and return it, AMAZING.

The work was carried out no problem. When you arrive at dealership the reception let service know and you sit and wait ages to be seen whilst the service girls are not busy! Also phoned to ask when ready and not returning call twice

George Sutton made the whole experience easy and enjoyable!

Great customer service as always

Was notified when car arrived, kept informed till pick up day

Salesman was excellent to deal with Made the deal easy

Kept us well informed

Like the car, exactly as I expected (had done some homework) and had many questions and they were answered.

Very helpful, I had a bad experience from Stratford when I purchased car but shrewsbury was great

Always good customer service

Great all round experience

all staff are friendly & helpful at the centre. reception ladies are welcoming. Faye is always a pleasure to deal with when I need my car MOT'd/serviced, she keeps me updated with my car and everything is sorted within a couple of hours.

My mini was serviced and came back clean and service completed within the time specified.Staff aways give the impression that they love their job . Fantastic.

Very efficient

Friendly and quick

Completed on time and at the price specified.

I can work whilst waiting for my car

Fast efficient and informative with no pressure

I always feel confident the work has been carried out to a standard that is second to none

Staff friendly and efficient.

Collected my car and delivered it back serviced and valeted

Good customer service even though I bought mini from Williams in Liverpool

See above

Clear pricing and effective, concise comma.

Really good communications regarding work identified as being needed during the MOT. Really helpful advice regarding when I should get new tyres.

great service that my car was collected and brought back. and cleaned - although I think you polished the steering wheel and I struggled to turn it without it slipping!!

Prompt & courteous service.

As above

Excellent Service Team, led by the aforementioned, Service Manager, Lewis Watkin! Very pleasant Customer Reception Staff on entering the premises. If this dealship represented another brand we would more than likely still deal with them!

The booking process was easy and convenient. The time slot was exactly as stated with no delays. The car was returned with a nice clean. The staff were all very polite and switched on.

Brilliant service from Emma. I was well looked after. Nothing was too much trouble. That's why l bought a car.

Helpful staff

Tour staff showed the utmost care and professional curtesy and made sure that any questions I had were answered

Great service and helpful advice from Ieuan and Danny. Always willing to answer my numerous questions and no hard sell.

I have used this outlet for years

Excellent customer service

Appointment booked for day after phone call and problem fixed in a few hours.

It was great. I had a fault with my mini that was unexpected and very costly to repair, the team contacted the Mini Sales UK team and secured additional warranty on the parts and labour to contribute to the total cost of the repair. A great result.

Excellent service

Good service, knowledgeable and helpful sales exec - George Sutton

Quick prompt service and cleaned it as well ????

Service desk staff are always helpful, pleasant and courteous.

Amy was very helpful and nothing was too much trouble for her.

all work carried out quickly and thoroughly

No problems, everything carried out to our satisfaction.

The job was sorted quickly, and a complimentary wash as well,

My mini was collected by taylor from my home and then returned later - an excellent service much appreciated by me . Taylor was so helpful and friendly thank you!

The customer service is outstanding, George Sutton is an asset to your company. He was polite and very helpful, he is extremely knowledgeable

Hassle-free nice people to deal with.

Excellent service