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Customer Reviews.

service

5

Service done well (as far as I know ) and car returned nice and clean. Driver very polite man.

09 January 2019

service

5

Didn’t have to wait long

09 January 2019

service

4

Handled excellent from start to finish.

09 January 2019

sales

5

Outstanding service

08 January 2019

sales

5

A minor initial blip was sorted to satisfaction of all concerned.

08 January 2019

service

5

I had a courtesy car and they ordered parts which arrived promptly and I picked up my car next day

05 January 2019

service

5

Very polite staff

04 January 2019

service

5

It was very useful to have a written breakdown of what was checked & what may need sorting out.

04 January 2019

service

5

Had somewhere to work was shown the code to the wifi

04 January 2019

service

5

very good service

04 January 2019

service

5

Friendly staff & sorted problem fast

03 January 2019

service

5

Can't fault this dealership

02 January 2019

sales

5

Kyle made the whole experience easy and pleasurable

02 January 2019

service

5

Service was carried out efficiently and staff checked with me about any additional work.

02 January 2019

service

5

I can’t fault the service provided

01 January 2019

service

5

I was informed that if there was any further problems with my mini I would be contacted and also advised promptly when the service was conducted as I was.

27 December 2018

service

5

Because you understood my low level English

26 December 2018

service

5

Friendly e

24 December 2018

service

5

Knowing that you will get the quality service for your car

22 December 2018

service

5

The car was retuned to me in the time specified and had been cleaned.

21 December 2018

service

5

There was a problem with my mini following the service but as soon as I contacted the service department they re-booked my car and the problems were identified quickly.

21 December 2018

service

5

Free service. Free collection/delivery.whats not to like?

20 December 2018

service

5

Excellent service and free car wash

20 December 2018

service

2

Constantly having to return for warranty issues - 3rd time for 1 problem. Constantly chasing after being told I would have my calls returned, car damaged on last visit (reported to customer care) Feel as though everything is too much hard work.

20 December 2018

service

5

Great service

20 December 2018

sales

5

Have dealt with the same dealer and the service and care has been second to none

19 December 2018

service

5

Easy to arrange the service, all done by lunchtime as I asked. Great!

18 December 2018

service

5

Booked by telephone, collected and returned, Service and MOT'd and nice and clean.

18 December 2018

service

5

Good polite staff on reception and car ready when promised.

18 December 2018

service

5

They did everything they said they were fling to do - and more.

15 December 2018

service

5

No problems experienced in any way.

13 December 2018

service

4

As per my previous answer, the showroom is always a good place to be - I can take my work with me and comfortably do that whilst waiting.

13 December 2018

service

5

Excellent service in good time.

13 December 2018

sales

5

Rybrook Mini Shrewsbury provide excellent customer service and the special Mini sales events give dithering customers the boost they need to order their new car!Kyle really looked after me well, and I have no hesitation in recommending Rybrook Mini.

13 December 2018

service

5

They Booked me in, gave me a courtesy car and my car was ready for collection at the stated time.

10 December 2018

service

5

I was very well looked after, provided with a workstation & more than one drink....

07 December 2018

service

5

No problems

07 December 2018

service

5

Rybrook Shrewsbury have always been very accomodating, especially by doing servicing on Saturdays

07 December 2018

sales

5

The people with whom we dealt were attentive to us as customers.

07 December 2018

service

1

Because unfortunately a technician at Rybrook failed to notice that a run flat was on one wheel when we bought the car and falsified the documentation.This caused ill feeling at the end of warranty service between us and the dealership

07 December 2018

sales

5

Rybrook have sold me my last 4 Minis and I have always been impressed with their professional staff and the quality and care provided.

07 December 2018

service

3.5

The only disappointment was the courtesy car, to say it was dirty inside was an understatement, I was embarrassed for rybrook when I showed my wife, there was also very little fuel that I could only use it for the work run and nothing else :(

06 December 2018

service

4

The intermittent problem seems to still be there

05 December 2018

service

4

It was excellent smooth service and the complimentary ticket to the city centre saved having to hang around.

05 December 2018

service

5

Excellent service .

05 December 2018

service

5

Everything went smoothly, without the slightest problem.The girl who was sorting it (service advisor) did an excellent job. Not that it would have been a very difficult process I suppose but anyway.

05 December 2018

service

5

Efficient service

05 December 2018

service

5

great job simple process

05 December 2018

service

5

Never any problems - given complimentary park and ride tickets

04 December 2018

service

5

Professional, efficient great coffee and a car wash. What more could I wish for.