Great experience and car was returned to me very clean

Very satisfactory, great customer service and offer us drinks and make us feel very comfortable

Fairly convenient booking times, good location. Helpful staff. Efficient service.

The gentleman at the Mini garage was really helpful and went above and beyond to ensure everything was okay with my car. There were a few scratches on the car when I got it and he's arranged to get the door repainted to get rectify this.

Marked down one star as I had requested not to have a complimentary valet but had to wait will it was done!!

Friendly staff. The car feels better after the service and all carried. Out in a short amount of time.

Great service

Went to the trouble to collect and return car. Made things much easier for me. Observed covid-19 requirements. Felt confident in their service.

Excellent communication. complimentary car clean and fixed a minor problem with my car with no charge. Free MOT as bought the car at Rybrook.

Well organised, all went like clockwork.

Polite professional service.

Fantastic and efficient service from booking to completion with great communication throughout.

Rybrook went above and beyond their remit for Customer Satisfaction ??

Reception staff extremely friendly and professional

Always very helpful and when my plans changed at short notice they worked to changed my appointment, above and beyond.

They demonstrated flexibility with regards to timing, availability of a loan car, whilst mine was being fixed, always helpful and friendly team

Very patient with us and our questions. Understood we were on a budget and helped us come to a suitable deal / vehicle meeting our wants and budget

Excellent service - polite, helpful and knowledgable staff.

they are very good

Organised and comfortable surroundings, quick service and complimentary car wash.

Timed booking, car washed and ready in time stated

Only minor disappointment was that the vehicle did not appear to have been cleaned at all inside and outside looked only to have had a quick jet wash - not up to usual standards.

Service completed and video report provided. Car washed and vacuumed. Thank you

Everything was done within the given time, friendly, efficient staff.

The work was completed in the time agreed with no issues.

It was dealt with in a very efficient and professional manner.

Mot and service was carried out ok

No waiting easy check in and out. Offered a coffee very helpful staff

Everything is a pleasure. Staff are everything you want, polite, helpful, and treating the customer as a valued commodity. The valet service is the icing on an already sumptuous cake analogy experience.

Staff were lovely and very helpful. I was able to get an appointment reasonably soon after calling & I appreciated the call reminder beforehand

Friendly, welcoming and professional

Virus safety precautions excellent; staff always very friendly, polite, efficient and smart. Tasks completed in plenty of time.

The car was collected from home ,serviced , washed, and vacuumed then delivered back to me. Very well disinfected right down to the key fob to ensure no Covid 19 germs were present.

Accommodating and professional Was asked if would like car washed and valeted did say yes and wasn't done. Looked like car had been left outside hence convertible roof dirty

Just give a good service in the timescale that they say.

I was very happy with my experience from start to finish.

Very friendly, attentive staff. Nothing seems too much bother.

Approachable

I was impressed with the efficient service

Nice staff. Made me feel special.

Needed new tyres and price quoted was very reasonable.

The jobs were completed quickly and efficiently

Efficient and thorough

Consistently high standards with great customer attention

All safety checks on place

Really helpful and efficient.

Because I was completely satisfied.

Went well

Excellent

All handled very well