service
Service done well (as far as I know ) and car returned nice and clean. Driver very polite man.
Service done well (as far as I know ) and car returned nice and clean. Driver very polite man.
Didnt have to wait long
Handled excellent from start to finish.
Outstanding service
A minor initial blip was sorted to satisfaction of all concerned.
I had a courtesy car and they ordered parts which arrived promptly and I picked up my car next day
Very polite staff
It was very useful to have a written breakdown of what was checked & what may need sorting out.
Had somewhere to work was shown the code to the wifi
very good service
Friendly staff & sorted problem fast
Can't fault this dealership
Kyle made the whole experience easy and pleasurable
Service was carried out efficiently and staff checked with me about any additional work.
I cant fault the service provided
I was informed that if there was any further problems with my mini I would be contacted and also advised promptly when the service was conducted as I was.
Because you understood my low level English
Friendly e
Knowing that you will get the quality service for your car
The car was retuned to me in the time specified and had been cleaned.
There was a problem with my mini following the service but as soon as I contacted the service department they re-booked my car and the problems were identified quickly.
Free service. Free collection/delivery.whats not to like?
Excellent service and free car wash
Constantly having to return for warranty issues - 3rd time for 1 problem. Constantly chasing after being told I would have my calls returned, car damaged on last visit (reported to customer care) Feel as though everything is too much hard work.
Great service
Have dealt with the same dealer and the service and care has been second to none
Easy to arrange the service, all done by lunchtime as I asked. Great!
Booked by telephone, collected and returned, Service and MOT'd and nice and clean.
Good polite staff on reception and car ready when promised.
They did everything they said they were fling to do - and more.
No problems experienced in any way.
As per my previous answer, the showroom is always a good place to be - I can take my work with me and comfortably do that whilst waiting.
Excellent service in good time.
Rybrook Mini Shrewsbury provide excellent customer service and the special Mini sales events give dithering customers the boost they need to order their new car!Kyle really looked after me well, and I have no hesitation in recommending Rybrook Mini.
They Booked me in, gave me a courtesy car and my car was ready for collection at the stated time.
I was very well looked after, provided with a workstation & more than one drink....
No problems
Rybrook Shrewsbury have always been very accomodating, especially by doing servicing on Saturdays
The people with whom we dealt were attentive to us as customers.
Because unfortunately a technician at Rybrook failed to notice that a run flat was on one wheel when we bought the car and falsified the documentation.This caused ill feeling at the end of warranty service between us and the dealership
Rybrook have sold me my last 4 Minis and I have always been impressed with their professional staff and the quality and care provided.
The only disappointment was the courtesy car, to say it was dirty inside was an understatement, I was embarrassed for rybrook when I showed my wife, there was also very little fuel that I could only use it for the work run and nothing else :(
The intermittent problem seems to still be there
It was excellent smooth service and the complimentary ticket to the city centre saved having to hang around.
Excellent service .
Everything went smoothly, without the slightest problem.The girl who was sorting it (service advisor) did an excellent job. Not that it would have been a very difficult process I suppose but anyway.
Efficient service
great job simple process
Never any problems - given complimentary park and ride tickets
Professional, efficient great coffee and a car wash. What more could I wish for.