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Customer Reviews.

sales

5

Every one was helpful,Kyle Griffiths MINI Sales Exectutive kept us well informed at every stage

15 October 2019

service

3

This visit was necessary due to getting a puncture bit the replacement cost of the tyre, £208, was a little difficult to swallow. I've yet to do a price comparison but I know similar size, non run flat, tyres are about half that price.

15 October 2019

service

1

Passed MOT and 1 week later told the water pump is leaking but no mention in the MOT

15 October 2019

service

5

Kept informed regarding work to be carried out, and easy to arrange service on date that suited me.

15 October 2019

sales

5

Good customer relations. Kyle kept in touch to let me know how the order was progressing & answered any questions I had.

13 October 2019

service

5

Knowable staff great service

11 October 2019

sales

5

All went to plan ( mine!)

10 October 2019

sales

5

Nothing is too much trouble sales found us a car we wanted to buy fought the finances for us and went out of their way to make things right

10 October 2019

service

5

Everything went as expected.

10 October 2019

service

5

Efficient and friendly

10 October 2019

service

5

The work was carried out in a timely manner and the staff were friendly.

09 October 2019

sales

5

Friendly helpful and professional

07 October 2019

service

3.5

The service element of the Service was excellent. I am not sure what product was used on the side window glazing rubber during the wash & valet but after one week they looked awful. Took me a lot of time & effort to remedy and still not 100%.

07 October 2019

service

5

The video of my Mini being serviced showing what work needed doing to my Mini (changing two tyres) was fabulous and well explained. Service was well done and quick.

06 October 2019

service

5

I am always happy to take my car to Rybrooks,I know they dont rip me off.

04 October 2019

sales

5

friendly helpful staff

03 October 2019

sales

5

As per answer to question 1a

03 October 2019

sales

5

Smoothly done well informed and helpful

01 October 2019

service

5

Efficient, pleasant staff, got a booking within a week, short wait at dealers, car valeted and handset issues dealt with.

01 October 2019

service

5

Lewis the team have been very helpful. When my car has been in for various things, everything that I was told would be carried out has been. When my clutch failed, the service was prompt and I had my car back within two days. Thank you Lewis.

30 September 2019

service

5

Work done on time

30 September 2019

sales

5

I was contacted a few months prior to my vehicle requiring to be replaced via email from George Sutton who is one of the Mobility Sales team. Throughout the process he was very helpful and efficient and kept me advised throughout the process

30 September 2019

service

5

Excellent communication from start to finish.

28 September 2019

service

5

Service excellent, staff very helpful, on time

28 September 2019

service

5

Great from start to finish

28 September 2019

sales

5

My transaction was dealt with in a most professional and efficient way.

27 September 2019

service

5

Everything to my satisfaction and on time.

27 September 2019

service

5

Car in perfect condition

27 September 2019

sales

5

Explained everything to me when collecting the car and made me feel important as a customer

27 September 2019

service

2

Problem that car went in for was not satisfactory put right and car has to go back in to garage again,

27 September 2019

service

4

Always go the extra mile to help their customers

27 September 2019

service

4

Helpful and professional Kept me informed Work was done when they said it would be

25 September 2019

sales

5

Excellent customer service from dealer - keeps me going back!

24 September 2019

service

5

Phoned up and gave quickest date availible with loan car.

24 September 2019

sales

5

Arrived on the day they said

24 September 2019

service

5

Very good and friendly staff

23 September 2019

service

5

I had a scratch on my car. They gave me 3 prices going upwards but they were able to complete on the lowest price.

21 September 2019

service

5

MOT completed.on time, car washed too, service receptionist Chelsea is courteous and knowledgeable

20 September 2019

service

5

I was given an appointment when convenient for me, could leave car and was advised when able to collect. The car was returned clean and on time . I was able to drive off feeling supprted and confident.

20 September 2019

service

5

Basically, Amy - so friendly, knowledgeable and helpful.

19 September 2019

service

5

Professional staff, easy booking in procedure. Greeted and offered drinks as soon as walked through the door . Kept updated by phone

17 September 2019

service

5

Very accommodating with times arranged and reminders issued. Everything dealt with including wash and vacuum.

16 September 2019

service

2

We are happy with Mini, not happy that breaks only last 10,000 miles.

16 September 2019

sales

5

Great experience all round

16 September 2019

service

5

Felt valued as a customer and mini owner.Staff listened to my queries and gave me reassuring answers.

16 September 2019

service

4

No problems with the car which made me feel safe and secure.

16 September 2019

service

4

Good reception process and prepared to listen what the customer is saying and wishes. Car well prepared after the service.

13 September 2019

sales

5

Very happy with outcome

12 September 2019

sales

5

Great service, full information, and good coffee.

12 September 2019

service

5

Work completed on time