Customer Reviews.
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Customer Reviews.

service

5

Having undergone major surgery for Cancer I was worried about how I was going to get my car to Shrewsbury for it's service which was due. I needn't have worried, Rybrook asured me that a driver would call and pick my car up and return it, AMAZING.

22 March 2020

service

3

The work was carried out no problem. When you arrive at dealership the reception let service know and you sit and wait ages to be seen whilst the service girls are not busy! Also phoned to ask when ready and not returning call twice

17 March 2020

sales

5

George Sutton made the whole experience easy and enjoyable!

17 March 2020

sales

5

Great customer service as always

14 March 2020

sales

5

Was notified when car arrived, kept informed till pick up day

12 March 2020

sales

5

Salesman was excellent to deal with Made the deal easy

11 March 2020

service

5

Kept us well informed

10 March 2020

service

5

Like the car, exactly as I expected (had done some homework) and had many questions and they were answered.

08 March 2020

service

5

Very helpful, I had a bad experience from Stratford when I purchased car but shrewsbury was great

05 March 2020

service

5

Always good customer service

05 March 2020

service

5

Great all round experience

04 March 2020

service

5

all staff are friendly & helpful at the centre. reception ladies are welcoming. Faye is always a pleasure to deal with when I need my car MOT'd/serviced, she keeps me updated with my car and everything is sorted within a couple of hours.

03 March 2020

service

5

My mini was serviced and came back clean and service completed within the time specified.Staff aways give the impression that they love their job . Fantastic.

03 March 2020

service

5

Very efficient

03 March 2020

service

5

Friendly and quick

29 February 2020

service

5

Completed on time and at the price specified.

28 February 2020

service

5

I can work whilst waiting for my car

27 February 2020

service

5

Fast efficient and informative with no pressure

24 February 2020

service

5

I always feel confident the work has been carried out to a standard that is second to none

23 February 2020

service

5

Staff friendly and efficient.

23 February 2020

service

5

Collected my car and delivered it back serviced and valeted

22 February 2020

service

5

Good customer service even though I bought mini from Williams in Liverpool

22 February 2020

service

5

See above

18 February 2020

service

5

Clear pricing and effective, concise comma.

18 February 2020

service

5

Really good communications regarding work identified as being needed during the MOT. Really helpful advice regarding when I should get new tyres.

18 February 2020

service

4

great service that my car was collected and brought back. and cleaned - although I think you polished the steering wheel and I struggled to turn it without it slipping!!

18 February 2020

service

5

Prompt & courteous service.

15 February 2020

service

5

As above

15 February 2020

service

5

Excellent Service Team, led by the aforementioned, Service Manager, Lewis Watkin! Very pleasant Customer Reception Staff on entering the premises. If this dealship represented another brand we would more than likely still deal with them!

15 February 2020

service

5

The booking process was easy and convenient. The time slot was exactly as stated with no delays. The car was returned with a nice clean. The staff were all very polite and switched on.

14 February 2020

service

5

Brilliant service from Emma. I was well looked after. Nothing was too much trouble. That's why l bought a car.

14 February 2020

service

5

Helpful staff

14 February 2020

service

5

Tour staff showed the utmost care and professional curtesy and made sure that any questions I had were answered

14 February 2020

service

5

Great service and helpful advice from Ieuan and Danny. Always willing to answer my numerous questions and no hard sell.

11 February 2020

service

5

I have used this outlet for years

09 February 2020

service

5

Excellent customer service

09 February 2020

service

5

Appointment booked for day after phone call and problem fixed in a few hours.

07 February 2020

service

5

It was great. I had a fault with my mini that was unexpected and very costly to repair, the team contacted the Mini Sales UK team and secured additional warranty on the parts and labour to contribute to the total cost of the repair. A great result.

06 February 2020

service

5

Excellent service

04 February 2020

sales

5

Good service, knowledgeable and helpful sales exec - George Sutton

04 February 2020

service

5

Quick prompt service and cleaned it as well ????

03 February 2020

service

4

Service desk staff are always helpful, pleasant and courteous.

02 February 2020

service

5

Amy was very helpful and nothing was too much trouble for her.

01 February 2020

service

5

all work carried out quickly and thoroughly

31 January 2020

service

5

No problems, everything carried out to our satisfaction.

31 January 2020

service

5

The job was sorted quickly, and a complimentary wash as well,

28 January 2020

service

5

My mini was collected by taylor from my home and then returned later - an excellent service much appreciated by me . Taylor was so helpful and friendly thank you!

28 January 2020

service

5

The customer service is outstanding, George Sutton is an asset to your company. He was polite and very helpful, he is extremely knowledgeable

24 January 2020

sales

5

Hassle-free nice people to deal with.

21 January 2020

service

5

Excellent service