Efficient and friendly staff

It is always perfect

The only problem I had was that I received two emails and was not sure which address to attend but this was solved as soon as I phoned to confirm the address

The girls on reception and Service were some of the nicest I've met in car showrooms

EXCELLENT VERY FRIENDLY SERVICE

On time as promised and kept updated at all times

Really good service

Efficient and they listen to what is asked

Good service

Nice courtesy car...problem sorted with my car

Right from the point of buying the mini the whole experience has been great, just stress free which is what you want.

Always helpful and courteous. I always feel valued as a customer.

The customer service experience was very good, together with the service of my car.

Understood what I wanted

Everything was organised and ready for me

Kept informed of service findings by video and phone call.

The customer service is always excellent.

Customer service.

Excellent customer service nothing was to much trouble. Great communication. Made to fell valued as a customer even buying a used mini.

Servicing and cleaning good. Engineers do a good job.

All my questions answered, staff always ready to help.

Rybrook always gives 100%,to the customer and has time and looks after new and previous customers and doesn't just care about selling a car and brush you aside after you have purchased.

Garage did what was asked of them namely attend to a recall

Excellent service including pickup and return.

Very efficient and informative throughout the process. Good communication

completely satisfied

Always welcoming. Nothing too much trouble. Friendly, helpful staff always ready to find solutions, knowing how difficult it can be without your car.

Chelsea on the service desk was extremely helpful and a very pleasant young lady.

Opted to wait, luckily it was not raining

Extremely satisfied, constantly updated regarding your vehicle, and the vehicle valeting service is spot on.

The car was picked up on time, returned on time. Cleaned & polished bodywork, interior had a bit of an hoover.

Always friendly staff

Everything was done as they said it would be, lovely staff kept me updated all the time

Nothing is too much trouble

Very helpful, professional and welcoming.

My car was booked in within days of my call - and collected as I have been shielding and felt nervous coming to the showroom - the driver explained how my car would be sanitised upon return. I was kept fully informed of progress. Car arrived cleaned.

I was really looked after.

Amazing service and customer care

Staff very professional

Always go the extra mile to help

The summer service offer was too good an opportunity to miss, and at a convenient time for me.

Efficient and courteous throughout the whole experience

Professional, efficient service

Easy to get the service booked at a time to suit me.

everything went well

Very informative about what was needed to be repaired or replaced

High levels of customer care and communication, especially with the video record I have subsequently received.

Very impressed with the Rybrook approach particularly the supplied video by the engineer explaining what checks have be completed and the present condition of the specific item.

Excellent customer service Appreciated being advised about the wear and condition of the tyres and having a costed solution to replace Car washed and valeted

Courteous, informative and helpful.