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Customer Reviews.

service

4

Because of time car collected at 10am and time I needed it back by 4 pm the car was not cleaned however the car was returned by 1.30pm .in relation to service all was fine and nothing required. Pandemic may mean not enough staff.

13 November 2020

sales

5

Excellent service and customer relations, welcoming atmosphere.

12 November 2020

sales

5

Jamie was very conscientious and every thing was done as promised.

11 November 2020

service

5

Totally stress free experience. Value for money. Any proposed work discussed and explained.

10 November 2020

service

5

Did what was arranged

09 November 2020

service

5

Good service and video of vehicle.

09 November 2020

service

4

Car serviced as requested

09 November 2020

service

5

Kept updated and enjoyed the video sent of the car service too- excellent

09 November 2020

service

5

Friendly service

09 November 2020

service

5

Customer service first rate from booking by phone to collection from home very helpful and friendly

08 November 2020

sales

5

The salesman was very knowledgeable, i gave a budget which was kept too.

07 November 2020

service

5

They were very attentive to detail and looked after me with coffee. Also washed car which was a lovely treat

07 November 2020

service

5

I was contacted well in advance of the service being due so was able to plan a suitable date and arrange a collection/delivery which is a real help. A professional service from start to finish

06 November 2020

service

5

The staff were friendly and made me feel important.

05 November 2020

service

5

Everything is carried out very well

05 November 2020

sales

5

The car is in immaculate condition; ready for me to drive away. There is always an offer to show me how everything works in the car or to return should I have any problems; never been made to feel silly when I don't know how something works.

02 November 2020

sales

5

Everything went smoothly

02 November 2020

service

5

Excellent service. Very helpful at answering questions.

02 November 2020

sales

5

Nice guy who helped me to build the car i wanted

02 November 2020

service

5

Great service

01 November 2020

service

5

Service was very swift and efficient, the car was in service the day after I reported the fault. Rybrook carried out an extensive check of the car and whilst this resulted in some expense, it is pleasing to know the vehicle is now in good order.

31 October 2020

service

5

No issues left unanswered

31 October 2020

service

5

Very efficient and courteous staff and excellent feed back from the service department

27 October 2020

sales

5

We were kept informed each step of the way and delivery.

26 October 2020

service

5

Positive and professional

24 October 2020

service

5

Staff are friendly and helpful at all times

24 October 2020

service

5

Shrewsbury Mini always a good experience

22 October 2020

service

5

Once my car was taken into Rybrook Mini the service I received could not be faulted.

22 October 2020

service

4

Feel very confident that the vehicle is now in a safe condition. They told me exactly what was needed and gave me an opportunity to discuss before the work went ahead.

19 October 2020

service

4

Very professional . Kept me informed

19 October 2020

service

5

Simple process from start to finish.

18 October 2020

service

5

Great service, kept me up to date.

17 October 2020

service

5

Always professional and polite

15 October 2020

sales

5

As I say, the service from a Kyle was outstanding! He was great at keeping me informed, and very flexible about times for test driving and picking up my new car. He was also great when I changed my mind about financing, and part exchanging.

14 October 2020

sales

5

Well informed

13 October 2020

sales

5

During the covid restrictions the safety in store was great. Additionally I was supported all the way through from buying to receiving my vehicle and I'm very happy with it.

13 October 2020

service

5

I've had other cars in the past and not trusted the garage because things went wrong ,I've always trusted mini and will always bring my car back .

12 October 2020

sales

5

The attention to detail and friendly manner made us completely satisfied.

09 October 2020

service

5

staff were friendly ,organised and very efficient.

09 October 2020

sales

5

Totally enjoyed the process of purchasing the new mini

07 October 2020

service

5

There are never any issues. Everything is explained and dealt with properly.

06 October 2020

service

5

Carried out the job as requested and on time

06 October 2020

sales

5

In this challenging times the staff made the experience as pleasant as possible. Jamie was efficient, polite and helpful.

06 October 2020

service

5

Was supplied with a courtesy car so I could get on with my day until service was completed.

05 October 2020

sales

5

Rybrook kept me fully informed on the progress of my Mini SE electric, given all the impact of Covid

05 October 2020

service

5

Great staff, good job done and very much the only mini dealer I use

05 October 2020

service

5

Slick service

05 October 2020

sales

5

The sales executive provides superb advice on the vehicles and range of products offered. Polite, courteous - a true professional

05 October 2020

sales

5

Buying experience was enjoyable

05 October 2020

service

5

The service was completed in good time, exactly as I'd been told it would, and as ever, the staff were very friendly. Faye also explained my options for taking a payment plan for future services which I decided to go with. So that was especially usef