Efficient and friendly staff
Efficient and friendly staff
It is always perfect
The only problem I had was that I received two emails and was not sure which address to attend but this was solved as soon as I phoned to confirm the address
The girls on reception and Service were some of the nicest I've met in car showrooms
EXCELLENT VERY FRIENDLY SERVICE
On time as promised and kept updated at all times
Really good service
Efficient and they listen to what is asked
Nice courtesy car...problem sorted with my car
Right from the point of buying the mini the whole experience has been great, just stress free which is what you want.
Always helpful and courteous. I always feel valued as a customer.
The customer service experience was very good, together with the service of my car.
Understood what I wanted
Everything was organised and ready for me
Kept informed of service findings by video and phone call.
The customer service is always excellent.
Excellent customer service nothing was to much trouble. Great communication. Made to fell valued as a customer even buying a used mini.
Servicing and cleaning good. Engineers do a good job.
All my questions answered, staff always ready to help.
Rybrook always gives 100%,to the customer and has time and looks after new and previous customers and doesn't just care about selling a car and brush you aside after you have purchased.
Garage did what was asked of them namely attend to a recall
Excellent service including pickup and return.
Very efficient and informative throughout the process. Good communication
Always welcoming. Nothing too much trouble. Friendly, helpful staff always ready to find solutions, knowing how difficult it can be without your car.
Chelsea on the service desk was extremely helpful and a very pleasant young lady.
Opted to wait, luckily it was not raining
Extremely satisfied, constantly updated regarding your vehicle, and the vehicle valeting service is spot on.
The car was picked up on time, returned on time. Cleaned & polished bodywork, interior had a bit of an hoover.
Always friendly staff
Everything was done as they said it would be, lovely staff kept me updated all the time
Nothing is too much trouble
Very helpful, professional and welcoming.
My car was booked in within days of my call - and collected as I have been shielding and felt nervous coming to the showroom - the driver explained how my car would be sanitised upon return. I was kept fully informed of progress. Car arrived cleaned.
I was really looked after.
Amazing service and customer care
Staff very professional
Always go the extra mile to help
The summer service offer was too good an opportunity to miss, and at a convenient time for me.
Efficient and courteous throughout the whole experience
Professional, efficient service
Easy to get the service booked at a time to suit me.
everything went well
Very informative about what was needed to be repaired or replaced
High levels of customer care and communication, especially with the video record I have subsequently received.
Very impressed with the Rybrook approach particularly the supplied video by the engineer explaining what checks have be completed and the present condition of the specific item.
Excellent customer service Appreciated being advised about the wear and condition of the tyres and having a costed solution to replace Car washed and valeted
Courteous, informative and helpful.