Nice welcome. Professional staff

Loved the video and my car looked great afterwards scratches fixed and cleaned inside and out

Could not have had a better experience

Great service

The issue was addressed and negotiated a good price

Good communication from sales even though the individual I was dealing with had holiday during the process

Impressive just dropped in to ask about my car a mechanic was available to have a quick look and assured me that all was well

Faultless

Again felt listened to and polite

Always very helpful and courteous and friendly.

Everything ran smoothly. I was kept informed throughout the day.

No issues

Excellent customer care

My issue was dealt with promptly and I was kept informed at every stage.

Staff very attentive. Took note of small problem and rectified it.

Always efficient, and customers are treated with great courtesy

Kept up to date and informed at all stages of delivery

Very courteous, helpful staff who explain everything that will happen with your car.

Just so good

Seemed to have solved problem.

Loved the email updates about the car and where it was up to-very cute!!

Everything went smoothly

The service department kept us informed at each stage and after the service car ran smoother.

Very friendly

The service department carried out the work very quickly, the staff kept me informed of progress, so a very good experience. Thankyou

I use the car pick up and return service which is very good and allows me to get on with other things so I don't actually visit Rybrook Shrewsbury. I can only rate the service from a distance but I am very satisfied with it.

Work completed properly

Actually collected 2nd week of July although I was expecting 1st week

Simple process from booking service to bringing car in and being kept informed

All good, all sorted out.

The staff were very polite and efficient

Everything was handled perfectly fine, was kept up to date with what was happening at each step of the way.

Polite informative service and everyone did what they were supposed to on the correct dates.

I was given a choice of 2 different courtesy and everyone is very nice and polite and they cleaned my car which are all positives. However my door issues had to be explained 3 times and then in the end I had to physically show them what was wrong

Efficient service. given all information needed

Was very happy with all the work that had been done to obtain the car we wanted but was let down when we collected the new car as you could see that the car hadn't been cleaned fully and there was a lot of surface marks to paint work.

Paperwork relating to part ex was amended after I'd agreed price but haven't been able to discuss why this was and wasn't given a copy of sales receipt

My car was collected from home at the time stated by a very pleasant employee and returned by him. My mini is running great so very pleased with service.

My car was picked up and delivered back in the evening and was kept up to date on progress on how the service was going

can be expensive on servicing

excellent

Staff are obliging and good at customer care. They also collect the car for service. Excellent

Excellent from start to finish

Windscreen wipers making an awful noise - still - despite the replacements being genuine Mimi parts.

From the moment we went onto the Mini Centre we were made very welcome, and not rushed.

Kyle kept us informed of car status. Service was excellent throughout.

When I bought my mini roadster the service I received from the start was first class and I've only once had any further dealings which were as good.

Everything was explained and made simple

Work done on time as promised whilst I waited

From walking into mini, receptionist to George Sutton made us feel so welcome, they took time we didn't feel rushed or pressured