OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 73 comments received in the last 90 days.
10 July 2022
The centre is a bright cheery place to go to.
03 July 2022
Service was excellent
02 July 2022
The salesman directed his pitch to both customers, went through and explained all options and kept us informed of the progress of the build. Always acknowledged us when we visited.
23 June 2022
We were very happy with the service at Shrewsbury, helpful but not pushy . all calls returned promptly, everything was explained well , and the handover went smoothly , overall a very enjoyable experience. Thankyou
23 June 2022
Ashley, the dealer came across has extremely knowledgeable although had only been with the company a short while. The manger was also on hand to answer questions when and if required.
21 June 2022
Great experience
20 June 2022
Team are welcoming and helpful, environment is lovely and the processes were made to feel simple and easy.
10 June 2022
Tim was excellent in helping us and keeping me up to date.
07 June 2022
Made you feel that every sale was important
16 July 2022
Excellent.
14 July 2022
Excellent service
11 July 2022
From onset of buying my car to MOT the service I received was great
10 July 2022
Brought car in and picked up end of day , no hassle
08 July 2022
Good and timely service. The staff were pleasant and coffee and biscuits were available while waiting.
05 July 2022
easy, helpful and honest service from the team
04 July 2022
Quick, professional and knowledgeable receptionist - Chris. Great courtesy car - electric
03 July 2022
Faults were fully explained and Rybrook sorted out problems that day
03 July 2022
No problems on the day, finished earlier than expected. Staff friendly and easy to deal with
01 July 2022
Always made to feel valued as a customer
10 July 2022
Efficient, unhurried. Service is considerate and friendly. This is why I am a long-standing return customer.