Privacy Policy

Introduction.

This privacy policy applies to information you provide to us about yourself on this website. It applies to personal information provided about individuals. It does not apply to any information you provide about companies and other organisations or to any information you provide to us outside of this website. We may update this privacy policy from time to time by publishing the amended version on this website.

 

Using the information you provide about yourself on this website.

We will use your information to provide or manage the information, products or services you have asked for and to contact you in this respect, and may also use the information for general administration purposes, to help us improve the quality of our products and services and to carry out analysis and customer profiling.

We may share your information for any of these purposes with BMW group companies and our service providers and agents who perform services on our behalf, such as data management firms. We may also pass your information to third parties if we have been asked to provide information for legal or regulatory purposes.

 

Informing you about BMW products and services.

We may use your information to contact you with news on BMW cars and motorcycles and MINI cars and other products and services (provided by us, our other group companies or our carefully selected business partners) which may be of interest to you and occasionally for market research purposes.

We may also pass your information to our other group companies, authorised BMW, MINI and BMW Motorrad dealers and our other business partners for these purposes.

We, and these other parties, may contact you by post and phone and, if you give us your prior agreement to do so, by email, SMS and other electronic means.

The range of products and services offered by us, our approved BMW, MINI and BMW Motorrad dealers, our other group companies or selected business partners include:

  • MINI / MINI vehicles
  • Motor related products and services, including (amongst other things) vehicle finance, leasing and ancillary insurances, vehicle accessories, vehicle emergency service, vehicle warranties
  • Motor insurance, and other products, including (amongst other things) insurance.

Our group companies trading in the UK include BMW (UK) Limited, BMW Financial Services (GB) Limited and Alphabet (GB) Limited and our group brands include BMW, MINI, BMW Financial Services, MINI Financial Services, BMW Motorrad, Alphera Financial Services and Alphabet. Some of the products mentioned above are provided by selected business partners.

You can opt out of receiving marketing communications from us on our vehicles and other products and services by ticking the appropriate box (if providing your information on this website) or at any time by calling us on free phone 0800 561 0666, or writing to us at MINI Customer Information Centre, Selectapost 51, Sheffield, S97 3GB.

You can also contact us at the above address or telephone number if you have previously asked not to receive marketing communications but would now like to hear from us with news on BMW, MINI or BMW Motorrad vehicles and other products and services.

Please note if you purchase a vehicle from an authorised MINI dealer or otherwise give your information to an authorised MINI dealer, you will have a separate relationship with the dealer in relation to the dealers use of your data and you will need to contact the dealer concerned in relation to any request you may have in relation to the dealers use of your data.

We will only send you marketing communications by email or other electronic means if you give us your agreement to do so. For example, we may inform you when inviting you to provide your email address that by providing your email address you will be indicating your agreement to receive marketing emails. If you give us your agreement and subsequently wish to opt out you can do so by clicking the unsubscribe link which we include on all our marketing emails or you can contact us at any time at the address or telephone number above.

 

This website.

We try to keep this website secure. However we ask you to recognise when providing your information to us through our website or when you send us or ask us to send you any of your confidential information by email, that the internet and email communications over the internet may not be secure. We cannot be responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.

This website may contain links to other websites. Our privacy policy only applies to our website. We are not responsible for the content, privacy or security of other websites.

 

Use of cookies on this website.

A "cookie" is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit this website a cookie is sent to you. We may use cookies in the following ways:

  • to help us recognise you as a unique visitor (just a number) when you return to this website and to allow us to tailor content of this website to match your preferred interests;
  • to compile anonymous, aggregated statistics that allow us to understand how users use this website and to help us improve the structure of this website. We cannot identify you personally in this way.

Two types of cookies may be used on this website : session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for longer ( how long will depend on the lifetime of the specific cookie).

Some of our Web pages may also contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides.

 

Disabling/enabling cookies.

You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

You can find Information on how to disable or enable cookies by visiting www.allaboutcookies.org

 

Providing information to us.

If you give us information on behalf of someone else, you confirm to us that you have their permission to do so and that they are aware of the contents of this privacy policy and do not have any objection to our processing their information in accordance with this policy.

If you are under 16 please do not provide us with any personal information unless you have the permission of your parent or guardian to do so.

You are responsible for informing us of any change in your details, such as a change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you.

You have a right to ask what information we hold about you. We will charge you a small fee for this (the statutory fee is currently £10). Telephone calls to us may be recorded and/or monitored for training purposes.

 

Our Star Ratings

  • "This is my second car from Rybrook Shrewsbury and will not be my last,How many dealerships can you go in and they know your name with out prompting it means a lot, along with friendly service the moment you walk through the door"
    "This was my first time buying a new car and Dan Brookes made the whole process easy - and most of all fun - from start to finish. Things I was clueless about such as specifications and finance options became easy to understand thanks to his expertise"
  • "Very helpful."
    "They are very good but we were waiting hours at home for a courtesy vehicle."
Find out more and read customer comments