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Customer Reviews.

service

5

My problem was dealt with immediately

03 July 2018

service

5

could not fault the service.

02 July 2018

service

5

The whole experience was excellent. I was loaned a car for the full 3 days that my car was being inspected and repaired. The girls on the front desk and service were polite and made us feel we were very important to the dealership.

02 July 2018

service

5

Rybrook organised the screen replacement with the annual check

26 June 2018

service

5

Superb customer service every time i am in contact

26 June 2018

sales

5

My previous mini I bought from another dealer, having bought from Rybrook before knew the difference in standard of service you get in Shrewsbury so made sure I came back to them for my next mini ... a stunning 5door Cooper S ??

23 June 2018

sales

5

Excellent service

19 June 2018

service

5

No problems whatsoever

15 June 2018

service

5

Nothing is ever too much trouble for any of the staff at Mini. I am always made to feel like a highly valued customer

13 June 2018

sales

5

completely satisfied.

13 June 2018

sales

5

Nothing seemed too much trouble, even when I was indecisive about the model

13 June 2018

service

5

Service manager was very helpful

12 June 2018

service

5

Great service as usual,

11 June 2018

service

5

Been with you several years and never a problem

09 June 2018

service

5

Easy to book an appointment to suit me. Staff are always very welcoming and provide free park and ride bus ticket if required. Coffee always offered and car always ready at the time given on arrival. What more could you ask.

09 June 2018

service

5

high standard of customer care and attention . nothing was to much trouble .

08 June 2018

service

5

Friendly, helpful team,

07 June 2018

service

4

Prompt appointment following the coolant leak. Diagnosed next day and repaired the following day. Courtesy car provided.

06 June 2018

sales

4

When I bought my 1st Mini I had a major presentation the little showroom that blew me away as I wasn’t expecting it.This time I was expecting the music and car covered experience and sadly missed out with the car parked outside.no worries though

06 June 2018

service

5

Easy to book good communication very polite dealer

05 June 2018

service

4

Larger customer waiting area, work area. Never sure if I’m meant to help myself to a drink or get offered one (bmw you’re offered one always).

05 June 2018

service

5

Always receive a 5 star service and love the complimentary coffee.

05 June 2018

service

4

mini did whati asked of them very promptly

01 June 2018

service

5

Easy to book in, service and MOT done within 4 hours and a wash and valet thrown in.

01 June 2018

sales

5

It's the friendly atmosphere and professional way your treated nothing is too much trouble

31 May 2018

service

5

No issues.

31 May 2018

service

5

they make you very welcome

30 May 2018

service

5

Excellent

30 May 2018

service

5

It didn’t cost me anything! And I was able to get in within a week.

29 May 2018

service

3

Problem not really resolved

29 May 2018

service

5

changed winter wheels - helpfully also cleaned car

28 May 2018

service

5

Quick service with courtesy car for the day

28 May 2018

service

5

Mini came back in tip top condition

26 May 2018

sales

5

I was extremely satisfied with the treatment we received. The Customer Service was exceptional. My wife and I could not stop talking about how well we were treated for weeks, even now, we are still talking about it.

23 May 2018

sales

5

Staff member went above and beyond for us and was very friendly and helpful.test drives were brilliant and a lot of effort was made when I picked my new car up

22 May 2018

sales

5

Very Helpful, friendly, accomodating

22 May 2018

service

5

friendly and helpful staff

22 May 2018

sales

5

services completely excellent

21 May 2018

service

5

Fixed my car! And cleaned it! Sorted my insurance out. No hassle for me whatsoever.

21 May 2018

service

4

The staff are always very helpful and always seem to go the extra mile.

21 May 2018

service

3

All of the requested work was not completed when I picked up the car. I had already been informed that the drive shaft oil seal needed to be replaced and requested that this could be done at the same time as the lighting module replacemenent

21 May 2018

service

5

the service department is very efficient and listen to any problems you have if any and resolves them!!

21 May 2018

service

5

Was offered a courtesy car when my mini went in for a service.Kept informed when my car was ready to be picked up.

16 May 2018

service

5

Ryebrook Shrewsbury are so good every time, pick my mini up and sort the problem promptly and return it valeted, great!

15 May 2018

service

5

Ease of it being completeled

15 May 2018

service

5

They responded to a problem indicated by the sensor lights with courtesy and complete helpfulness although it was something of a mystery having been serviced three weeks before.

14 May 2018

service

5

Service completed as requested and quickly

14 May 2018

service

5

Easy to arrange, carried out in timely manner, good communication

12 May 2018

sales

5

Made very personal

12 May 2018

service

4.5

Problem with courtesy car availability