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Customer Reviews.

sales

5

Made very personal

12 May 2018

service

5

Easy to arrange, carried out in timely manner, good communication

12 May 2018

service

5

Timings were very good. Did exactly what they said they would do. Good advice. All completed in the time given.

11 May 2018

service

4.5

Problem with courtesy car availability

11 May 2018

service

5

No issues with the experience.

10 May 2018

sales

5

Great turnaround of getting the car ready, great assistance in selection.

10 May 2018

sales

2

On getting my new mini home I discovered that all of the chrome around the lights appeared to be pitted mini have agreed to replace the trims but I was somewhat disappointed that this was not picked up through quality control.faulty bonnet stripes.

10 May 2018

service

5

Problem was resolved, car was made ready within the indicated timeframes and had been washed and valeted

10 May 2018

service

5

Person centred service is excellent

09 May 2018

service

5

Friendly efficient service

09 May 2018

service

3

Car when collected was washed and presented in a professional manner.

08 May 2018

sales

5

I was really well looked aftet

07 May 2018

service

5

Honest and fair service always given by team

03 May 2018

sales

5

Every visit was a pleasant experience and the salesman (Mr Kyle Griffiths) was extremely helpful.

01 May 2018

sales

5

Chris Henderson was great gave all the time needed and followed up with calls and helped the entire process of swapping vehicles.

01 May 2018

service

3

Tbf my mini was give back to me on Sunday when I got there the lady had no note of what work has been done so ask for call back but stil wait now

01 May 2018

service

3

Reliable pick up and drop off. Work carried out as required. Dirty fingermarks left on roof interior, subsequently sorted by Ryebrook.

30 April 2018

sales

5

Danny Duhra @ Rybrook MINI Shrewsbury looked after me during my MINI purchase and he was great. He made me feel comfortable and at ease through the whole process. I liked the way he seemed as equally as excited about my car purchase as I did!!

29 April 2018

service

5

Quick to help and courtesy car while mine was serviced

28 April 2018

service

5

Again as above,very pleasant staff, and couldn't fault Rachel Jordon.

27 April 2018

sales

5

Excellent service

27 April 2018

service

5

Free coffee ??

26 April 2018

sales

5

I’ve never had a mini & wasn’t sure I wanted one. I was shown everything I needed to know with no uncomfortable pressure and despite having another car lined up to buy, from different big brand, I chose mini.

26 April 2018

service

5

Staff very attentive, great communication all the way through from start to finish.

25 April 2018

sales

5

Jack was awesome. He even cleaned the fresh bird poo from the roof!

24 April 2018

service

4

staff attention good

23 April 2018

service

5

Called in without appointment with puncture which was quickly dealt with

22 April 2018

service

4

The visit took a lot longer than I had anticipated

21 April 2018

sales

5

Nice personalised video after the first test drive. Lovely way to deliver the new car.

20 April 2018

service

5

Happy with my service and sorting out the horn that didn't work.

19 April 2018

service

3

Should have had a courtesy car but due to non return by previous customer I had to wait it out at the dealership

19 April 2018

sales

5

Excellent service the salesman was a credit to the company and Mini we are looking at purchasing another mini with a test drive already booked

19 April 2018

service

5

I was not waiting too long, I had as much lovely coffee as I needed and the price was very reasonable.

18 April 2018

sales

5

Good communication

16 April 2018

service

5

Friendly staff and reliable

16 April 2018

service

5

The service department went over and above to resolve the issue.Thanks

15 April 2018

sales

5

As mentioned- all staff super friendly helpful & eager to assist

13 April 2018

service

5

Easy to book and mini cherish makes it such good value.

13 April 2018

sales

5

The dealership led me effortlessly through the whole process.

13 April 2018

sales

5

Chris Henderson was absolutely brilliant. Really knows his stuff!!

11 April 2018

service

5

Knowledgeable staff on the desk

11 April 2018

sales

5

We received excellent customer service from Kyle, the experience was simple and enjoyable and fun.

11 April 2018

sales

5

Kyle was very attentive and helpful through the whole process very impressive

10 April 2018

sales

5

Just excellent service from start to finish

10 April 2018

sales

5

Again, we can only put this down to Jack who was very professional and helpful throughout.

10 April 2018

service

4

Reception staff were friendly and helpful

10 April 2018

sales

5

Helpful staff

09 April 2018

sales

5

great service from Jack Breakwell

09 April 2018

service

5

All the staff care about the individual customers they are dealing with and hence you wish to go back. Availability of a car to be able to get around was a real advantage.

07 April 2018

service

5

Looked after me efficiently