Meet the team

Meet the team

We know the needs of our MINI drivers are highly specialised and individual, that's why we have the expertise and knowledge to help in every possible way. Our MINI qualified aftersales team are fully equipped to cater for all your servicing needs & thanks to our fleet of MINI loan cars, you need never be left without transport.

Ian Lockett.

Ian Lockett.

Dealer Principal.

Ian Lockett joined Rybrook Shrewsbury in January 2008. Ian has been in the Motor Industry for 25 years and firmly believes that (T)ogether (E)ach (A)chieves (M)ore and that the MINI brand is the best.

Kate Taylor

Kate Taylor

Business Development

Kate has been with Rybrook Shrewsbury for over 5 years, and has recently been promoted to MINI'S very own Dealership Development Coordinator. She has a passion for planning MINI events throughout the year and enjoys keeping the brand both fresh and fun.

Dan Brookes

Dan Brookes

Sales Executive

Dan has been with MINI for 11 years and is our resident product knowledge guru. Why not pop down to the showroom with your challenging questions for Dan.

Tory Cook

Tory Cook

CRM Retention Executive

Tory has been with MINI since June 2011 and she has quickly become a valued member of our team. She started off as a Sales Executive and has took that knowledge with her into her new role.

Dan "Kenny" Mascord

Dan "Kenny" Mascord

Sales Executive

Dan, aka Kenny, has been with MINI since 2009. With his wealth of industry knowledge, he'll find you the perfect MINI to suit your needs. Interesting Fact - Star striker in MINI'S 5-a-side football team.

Calum Starling

Calum Starling

Sales Executive

Calum has been with MINI since 2010. He has a wonderful knowledge of the motor industry after having worked his way up through various positions.

Tim Dowell

Tim Dowell

Business Manager

Tim has been in the motor industry for over 30 years the last 5 with MINI. He is our resident funding expert & his motto is: If it appreciates (e.g. House) buy it... If it depreciates (e.g. Car) lease it...

Sally Odell

Sally Odell

MINI Receptionist

Sally has been with Rybrook for almost 6 months. She started off as our weekend receptionist and jumped at the chance when a full time position became available. Pop in for a coffee or a game of pool and be greeted by Sally’s famous smile.

Karen Jones

Karen Jones

Service Supervisor

Karen has worked in the motor trade for 32 years, the last 10 here at Rybrook. She really knows her thing when it comes to customer service and is always aimining to deliver a 5 star experience.

Kyle Griffiths

Kyle Griffiths

MINI Sales Executive

Kyle has been in the sales industry for 7 years and has spent the last 6 months with Rybrook. Kyle is no stranger when it comes to finding his customers the best deal.

Jack Breakwell

Jack Breakwell

MINI Sales Executive

Jack is the newest member of the team here at Rybrook MINI and has settled in really well. Pop in to our showroom on Featherbed Lane and Jack will be more than happy to help.

Rachel Jordan

Rachel Jordan

Service Advisor

Rachel has worked for MINI for 3 years and is just one of the friendly faces to greet you at service reception. Our very own 5 star advisor.

Caeley McCaughey

Caeley McCaughey

Service Advisor

Caeley has been with Rybrook’s service department for over 7 years and in that time our customers have really got to know and trust her. Caeley’s bright, bubbly personality is hard to miss.

MINI Technicians

MINI Technicians

Our Technical Team

With a total of 50 years’ experience between them, you can rest assured that your pride & joy, is safe in their hands, giving your MINI the TLC it deserves.

Steph Vickers

Steph Vickers

AdMINIstrator

Steph is the brains behind the paperwork for all our MINI’s, She is our very own DVLA and Taxing Guru. Interesting Fact: Steph is counting down to April 2014 when she is getting hitched.

Dean Shum

Dean Shum

Sales Executive

Dean is one of our new recruits but is no newbie to the motor industry. Dean has a bubbly, friendly personality making buying your new MINI an unforgettable experience.

Tony Jones

Tony Jones

Progress Chaser

Tony is our new progress chaser. He works extremely hard behind the scenes to ensure your MINI is given the TLC it deserves. Tony makes sure every aspect of the MINI handover process runs smoothly.

Our approved used car stock

 

Our Star Ratings

  • "This is my second car from Rybrook Shrewsbury and will not be my last,How many dealerships can you go in and they know your name with out prompting it means a lot, along with friendly service the moment you walk through the door"
    "This was my first time buying a new car and Dan Brookes made the whole process easy - and most of all fun - from start to finish. Things I was clueless about such as specifications and finance options became easy to understand thanks to his expertise"
  • "Very helpful."
    "They are very good but we were waiting hours at home for a courtesy vehicle."
Find out more and read customer comments