Meet the team

Meet the team

We know the needs of our MINI drivers are highly specialised and individual, that's why we have the expertise and knowledge to help in every possible way. Our MINI qualified aftersales team are fully equipped to cater for all your servicing needs & thanks to our fleet of MINI loan cars, you need never be left without transport.

Ian Lockett.

Ian Lockett.

Head of Business

Ian Lockett joined Rybrook Shrewsbury in January 2008. Ian has been in the Motor Industry for 25 years and firmly believes that (T)ogether (E)ach (A)chieves (M)ore and that the MINI brand is the best.

Kate Taylor

Kate Taylor

MINI Marketing

Kate has been with Rybrook Shrewsbury for over 5 years, and has recently been promoted to MINI'S very own Dealership Development Coordinator. She has a passion for planning MINI events throughout the year and enjoys keeping the brand both fresh and fun.

Dan Brookes

Dan Brookes

Business Manager

Dan is on hand to answer your questions and crunch the numbers to come up with a MINI Finance package to suit your pocket. He has been with Rybrook for over 11 years.

Tory Cook

Tory Cook

CRM Retention Executive

Tory has been with MINI since June 2011 and she has quickly become a valued member of our team. She started off as a Sales Executive and has took that knowledge with her into her new role.

Calum Starling

Calum Starling

Sales Executive

Calum has been with MINI since 2010. He has a wonderful knowledge of the motor industry after having worked his way up through various positions.

Tim Dowell

Tim Dowell

CRM Retention Executive

Tim has been in the motor industry for over 30 years, the last 7 have been spent with MINI. His new role involves keeping in touch with our MINI customers on a personal level.

Sally Odell

Sally Odell

MINI Receptionist

Sally is our very own 5 star receptionist. Pop in for a coffee or a game of pool and be greeted by Sally’s famous smile.

Karen Jones

Karen Jones

Service Administrator

Karen has worked in the motor trade for 32 years, the last 10 here at Rybrook. She really knows her thing when it comes to customer service and is always aimining to deliver a 5 star experience. Our service department are now open til 4pm on Saturdays.

Kyle Griffiths

Kyle Griffiths

MINI Sales Executive/ Motability Specialist

Kyle has been in the sales industry for 7 years and has spent the last 6 months with Rybrook. Kyle is no stranger when it comes to finding his customers the best deal.

Jack Breakwell

Jack Breakwell

MINI Sales Executive

Jack has been with MINI for over a year now. His favourite model of MINI is the John Cooper Works. Pop in to our showroom on Featherbed Lane and Jack will be more than happy to help.

Rachel Jordan

Rachel Jordan

Service Advisor

Rachel has worked for MINI for 3 years and is just one of the friendly faces to greet you at service reception. Our very own 5 star advisor.

Lewis Watkins

Lewis Watkins

Service Warranty Advisor

Lewis has been in the car industry for over 9 years. One of his responsibilities includes checking, verifying and processing MINI Service paperwork. Lewis also has a wealth of knowledge when it comes to our Genuine MINI Parts Department.

Caeley McCaughey

Caeley McCaughey

MINI Service Advisor

Caeley has been with Rybrook’s service department for over 10 years and in that time our customers have really got to know and trust her. Caeley’s bright, bubbly personality is hard to miss.

MINI Technicians

MINI Technicians

Our Technical Team

With a total of 50 years’ experience between them, you can rest assured that your pride & joy, is safe in their hands, giving your MINI the TLC it deserves. Our Service Department are now open until 4pm on Saturdays. Working harder to give you a 5 STAR SERVICE.

Dean Shum

Dean Shum

Sales Executive/Motability Specialist

Dean is a MINI Enthusiast and had owned MINIS since their re-launch in 2001. Dean has a bubbly, friendly personality making buying your new MINI an unforgettable experience. A 5 Star Salesmen. Our sales department are now open til 7pm weekdays.

Beth Garratt

Beth Garratt

Trainee MINI Service Administrator

Beth is very friendly and accommodating to all our customers, definitely a well suited addition to our 5 star MINI Service Team. Ring Beth now to book your car in for an MOT or Service.

Luke Garbett

Luke Garbett

Parts Advisor

Luke joined Rybrook MINI in 2013. Having worked for another parts specialist prior to joining us he has quickly become a valued and experienced member of the team. Luke can help with any queries regarding genuine MINI Parts and Accessories.

Tony Jones

Tony Jones

Progress Chaser

Tony is our progress chaser. He works extremely hard behind the scenes to ensure your MINI is given the TLC it deserves. Tony makes sure every aspect of the MINI handover process runs smoothly.

Andy Smith

Andy Smith

Parts Advisor

Andy joined MINI in 2014, he has learned the ropes quickly and is a great addition to our MINI Family. His knowledge for MINI’s is expanding every day. Come and see what Genuine MINI Parts and Accessories we have available for you to purchase today, from MINI Roof Bars to Iphone Cases.

Steph Corbett

Steph Corbett

MINI Administrator

Stephanie is the brains behind the paperwork for all our MINIS. She is our very own DVLA and taxing guru. Steph loves to drive her very own pepper white MINI Cooper.

Ashley Boaden

Ashley Boaden

MINI Business Sales

Ashley is dedicated to offering our corporate customers the latest offers and benefits and welcomes any questions or queries you may have. Opening more doors for your business by speaking to Ashley on 01743 452350.

Our approved used car stock

 

Our Star Ratings

  • "A little disappointed that I didn't have ahoto taken with my new mini first time this has happened I also received a thank you gift for the previous 3 new minke but not this one?"
    "The staff were very welcoming and accommodating. Sales executive Dean Shum was excellent! Crystal clear at giving information and his passion at promoting mini was fantastic. The purchase process was quick and I am very much delighted. 7 star!"
  • "The service came earlier than expected."
    "The experience itself was fine but having to take it in again for the parking sensors was not."
Find out more and read customer comments